Hazard Analysis and Critical Control Points (HACCP) is a systematic preventive approach to food safety and pharmaceutical safety that addresses physical, chemical, and biological hazards as a means of prevention rather than finished product inspection. HACCP is used in the food industry to identify potential food safety hazards, so that key actions, known as Critical Control Points (CCP’s) can be taken to reduce or eliminate the risk of the hazards being realized. The system is used at all stages of food production and preparation processes including packaging, distribution, etc.

HACCP-9000 is an international registration program that integrates HACCP, International Organization for Standardization (ISO 9000), and food hygiene practices into one comprehensive management system that guides the implementation of a solid food safety and quality for a food or beverage facility, or food service establishment anywhere in the world.

The ISO 9001:2000 standard , published by the International Organization for Standardization, is an international reference for quality management requirements and continuous improvement of business-to-business interactions. The ISO 9001:2000 standard provides a tried and tested framework for taking a systematic approach to managing an organization’s processes so that it consistently turns out products and services that satisfy customer expectations. Some of the requirements in ISO 9001 include: a set of procedures that cover all key processes in the business, monitoring processes to ensure they are effective, keeping adequate records, checking output for defects, with appropriate and corrective action where necessary, regularly reviewing individual processes and the quality system itself for effectiveness, and facilitating continual improvement.

In accordance with our vision to be the most trusted supermarket, we’d like our customers to have no worries while shopping at Ranch Market. By acquiring these certificates, Ranch Market ensures the safety of all products and services provided to our customers.

One way in answering this responsibility is Ranch Market involvement in Global Compact, a United Nation foundation founded by Koffi Annan. The UN Global Compact is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles in the areas of human rights, labour, environment and anti-corruption. By doing so, business, as a primary agent driving globalization, can help ensure that markets, commerce, technology and finance advance in ways that benefit economies and societies everywhere. As a member of Global Compact, Ranch Market opens partnerships and creates cooperation with other corporations in the form of charities sponsorship and environmental issues.

To reduce paper waste, our cashiers always ask our customers and only print their receipts if they request so.

Another step Ranch Market have taken to protect our environment is the usage of degradable plastic bag . Made from tapioca starch, it contains no plastic at all and will degrade itself in one year. Although it has the feel and convenience of a plastic bag, you don’t need to be afraid of polluting the earth when you shop at Ranch Market!

These actions are all part of Ranch Market Green Mission . Working together with other foundations (such as WWF, UNICEF, World Vision, etc.), you can be sure that Ranch Market will always act to change the world into a better place.

Through White Lotus, Ranch Market also serves personalized catering with healthy and balanced menu in the form of bento. White Lotus is a team of nutrition experts under the supervision of Prof. Dr. Bambang Wirjatmadi, Ph.D, SpGK (from Cornell University) and Mrs Merryana Adriani SKM, M. Kes. plus a team of professional chefs, turning healthy food into an extraordinary dishes. White Lotus’ healthy food concept does not suggest you to consume merely fruit and vegetables, but instead a balanced amount of all the nutrition needed by your body. The partnership between White Lotus and Ranch Market guarantees the quality and freshness of the ingredients. Also, most ingredients used by White Lotus are only available at Ranch Market so that White Lotus able to provide nutrition science based gourmet cuisine. Understanding their customers tight schedule and busy lifestyle, White Lotus provide a delivery service for all of their customers.

If you are interested in creating a healthy meal for you and your family, you can check Ranch’s Cooking School schedule to join the “Healthy and Delicious” class with Chef Achmad Falak from White Lotus.

This is also one of the reason we create the famous Ranch’s Cooking School . Here you can learn to turn the unique ingredients found in the stores into something that suited your taste with professional chefs specializing in different cuisines. Held every Saturday, 10 A.M. at Ranch Market Pondok Indah, Ranch’s Cooking School have hosted several well-known chefs such as Bara Pattiradjawane, Mrs. Sisca Soewitomo, and Farah Quinn. For more information please check the “Cooking School” section in this site.

Kid’s Cooking Party is also a service provided by Ranch Market to celebrate birthday parties for children. Organizing the complete necessities such as the MC, decorations, games, and of course the food, we give a fun birthday party where children can decorate cookies or make topping for pizzas.

For further information about our services above, please contact our Customer Service at (62-21) 7590 8112.

To make grocery shopping a fun experience, Ranch Kitchen with open concept was created in Ranch Market stores where shoppers can get quality food made with fresh products from the stores with reasonable price. They can also talk directly to the chefs for a special request (less pepper, more sugar) or a consultation about food. Please visit Ranch Kitchen at Ranch Market Pondok Indah and Ranch Market Oakwood, and check “Kitchen” section for more information.

For children, we specially organize Store Tour, a tour that can be booked by schools. Their students can enjoy a tour of Ranch Market stores or organic farm to learn about processes happening inside, such as the proper way to clean & store meat, or how to plant & harvest organic plants. They can end the tour with a cooking party at Ranch’s Cooking School. For further information about Store Tour, you can contact our Customer Service at (62-21) 7590 8112.